GDPR case management provides a range of REST style web-services that allow both update and query operations such as case creation, adding case notes or retrieving case details to be invoked remotely.
The REST services are provided as HTTPS end-points that can be invoked directly with one or more parameters via a GET or POST request. Authentication uses either OAuth2 or a signature hash, based on an API key pair managed in your system. Each service returns an XML or JSON document whose contents vary depending on the operation performed.
To enforce further security restrictions for REST web service calls, it is possible to limit the use of each allocated key pair to requests made from certain specified IP addresses.
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